Support

Email: fernando@fernandopiras.com

Website: fernandopiras.com

Suggested subject: Family Plus — support request

Typical reply time: within 2 business days.

Legal pages: Privacy · Terms · Delete data.

After onboarding (when shown), use Family Home, Calendar, Shopping, Tasks, and More. Under More you will find The Family, Me, Control Center, Family Table, Birthdays & occasions, and Family Memory. Reminders, language, and privacy choices are under More → Control Center.

To collaborate, create or join The Family from More → The Family. iCloud is typically required.

The organizer creates the space and starts Apple sharing (CKShare). The invite is delivered through Apple channels (for example Messages or Mail). Participants must accept with the correct iCloud account.

Roles and edit permissions depend on the share. If you cannot edit, you may be read-only or the share may be limited/revoked.

Family Plus is local-first: on-device changes save immediately; CloudKit sync is eventual and needs network plus available iCloud.

If iCloud is unavailable you will see status messages. The app remains usable locally where possible; sharing may wait.

Shopping: lists and items, full-screen shopping mode, clear completed. Calendar and Tasks: events/tasks with detail and create flows. Family Table and Birthdays & occasions: under More. Family Memory: family documents and attachments under More; Family Memory does not show an ad banner.

Under More → Control Center, open what this device remembers to enable reminders, categories, and the schedule (lead time for timed events/tasks; clock times for untimed events, occasions, and document expiry). System notification permission is required. These preferences stay local on this iPhone: they do not sync with CloudKit and are not shared with the family. Reminders are not ads.

Under More → Control Center → Family Plus in your language you can choose Automatic, Italian, or English. App language does not determine advertising consent geography (UMP).

Family Plus is free and shows Google AdMob ads (banners on main operational tabs and, sometimes, frequency-capped interstitials). Onboarding, The Family, Family Memory, Reminders, and Language do not show banners.

If Google UMP requires a privacy-options entry point, a row appears under More → Control Center → Your privacy to reopen Google’s form. If not required, the row may be hidden. Details: Privacy Policy.

Confirm you are in the same family space, with iCloud enabled for the same Apple ID (or as an accepted participant), network available, and no sync fault. After accepting an invite, sync can take a short time.

From More open Family and use the app’s Apple sharing flow (CKShare). Complete the system sheet invite and have the participant accept on their device.

You may be a read-only participant, the share may be revoked, or iCloud/account may be unavailable. Check your role in Family and any status banners.

Leaving a shared space removes your access to that shared content under share rules. Data on other participants’ devices is not automatically wiped by you beyond Apple/CloudKit behavior. Full guide: Data deletion.

There is no Family Plus password account. Uninstalling removes local app data from that device. Participants can leave the family space from More → The Family. Content already in iCloud remains under Apple and other participants. Details: Data deletion.

Check iOS Settings → Notifications → Family Plus, then More → Control Center → what this device remembers (master switch, categories, and schedule), and that events/tasks/occasions have coherent times. Low Power Mode or Focus may delay notifications.

Family Plus is free and uses AdMob. Ads appear on allowed surfaces when consent/SDK allow. This version does not describe a paid “Remove Ads” unlock.

If shown, use More → Control Center → Your privacy to reopen Google’s form. Otherwise use iOS Settings → Privacy & Security and available Google options. The in-app row appears only when UMP requires it.

There is no Family Plus email/password account. Family sharing and cross-device sync typically need iCloud. Without iCloud you can still use many features locally on one device.

Open Family Memory from More, add or open a document, and manage attachments in the app flow. Keep important copies outside the app. Family Memory does not show ad banners.