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Family Plus

Support

Help for Family Plus on iPhone and iPad: family spaces, iCloud, sync, shopping, calendar, tasks, meals, documents, occasions, reminders, language, and advertising privacy choices.

Last updated ·

English · Italiano

Contents
  1. Contact
  2. Getting started
  3. Family spaces and invites
  4. iCloud and synchronization
  5. Shopping, calendar, tasks, meals, documents, occasions
  6. Reminders
  7. Language
  8. Advertising and privacy choices
  9. FAQ — Why isn’t my family on another device?
  10. FAQ — How do I invite someone?
  11. FAQ — Why can’t I edit a shared family?
  12. FAQ — What happens if I leave a shared family?
  13. FAQ — Why aren’t reminders appearing?
  14. FAQ — Why do I see advertisements?
  15. FAQ — How do I change advertising privacy choices?
  16. FAQ — Do I need a Family Plus account? Do I need iCloud?
  17. FAQ — How do I manage document attachments?

Contact

Email: fernando@fernandopiras.com

Website: fernandopiras.com

Suggested subject: Family Plus — support request

Typical reply time: within 2 business days.

Documents: Privacy · Terms.

Getting started

After onboarding (when shown), use Today, Calendar, Shopping, Tasks, and More. Under More you will find Family, Meals, Birthdays & occasions, Documents, Reminders, and Language.

To collaborate, create or join a family space from More → Family. iCloud is typically required.

Family spaces and invites

The organizer creates the space and starts Apple sharing (CKShare). The invite is delivered through Apple channels (for example Messages or Mail). Participants must accept with the correct iCloud account.

Roles and edit permissions depend on the share. If you cannot edit, you may be read-only or the share may be limited/revoked.

iCloud and synchronization

Family Plus is local-first: on-device changes save immediately; CloudKit sync is eventual and needs network plus available iCloud.

If iCloud is unavailable you will see status messages. The app remains usable locally where possible; sharing may wait.

Shopping, calendar, tasks, meals, documents, occasions

Shopping: lists and items, full-screen shopping mode, clear completed. Calendar and Tasks: events/tasks with detail and create flows. Meals and occasions: under More. Documents: family archive with attachments; Documents does not show an ad banner.

Reminders

Under More → Reminders you can enable reminders and categories. System notification permission is required. Reminders are not ads.

Language

Under More → Language you can choose Automatic, Italian, or English. App language does not determine advertising consent geography (UMP).

Advertising and privacy choices

Family Plus is free and shows Google AdMob ads (banners on main operational tabs and, sometimes, frequency-capped interstitials). Onboarding, Family Hub, Documents, Reminders, and Language do not show banners.

If Google UMP requires a privacy-options entry point, a Settings row appears to reopen Google’s form. If not required, the row may be hidden. Details: Privacy Policy.

FAQ — Why isn’t my family on another device?

Confirm you are in the same family space, with iCloud enabled for the same Apple ID (or as an accepted participant), network available, and no sync fault. After accepting an invite, sync can take a short time.

FAQ — How do I invite someone?

From More open Family and use the app’s Apple sharing flow (CKShare). Complete the system sheet invite and have the participant accept on their device.

FAQ — Why can’t I edit a shared family?

You may be a read-only participant, the share may be revoked, or iCloud/account may be unavailable. Check your role in Family and any status banners.

FAQ — What happens if I leave a shared family?

Leaving a shared space removes your access to that shared content under share rules. Data on other participants’ devices is not automatically wiped by you beyond Apple/CloudKit behavior.

FAQ — Why aren’t reminders appearing?

Check iOS Settings → Notifications → Family Plus, the master switch and categories under More → Reminders, and that events/tasks/occasions have coherent times. Low Power Mode or Focus may delay notifications.

FAQ — Why do I see advertisements?

Family Plus is free and uses AdMob. Ads appear on allowed surfaces when consent/SDK allow. This version does not describe a paid “Remove Ads” unlock.

FAQ — How do I change advertising privacy choices?

If shown, use More → Settings → Privacy choices (or equivalent label) to reopen Google’s form. Otherwise use iOS Settings → Privacy & Security and available Google options. The in-app row appears only when UMP requires it.

FAQ — Do I need a Family Plus account? Do I need iCloud?

There is no Family Plus email/password account. Family sharing and cross-device sync typically need iCloud. Without iCloud you can still use many features locally on one device.

FAQ — How do I manage document attachments?

Open Documents from More, add or open a document, and manage attachments in the app flow. Keep important copies outside the app. Documents does not show ad banners.

Describe the issue with app version and device. We reply by email within about 2 business days.

Family Plus — Support | Fernando Piras